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RETURN POLICY

Ridge Returns Policy
The Ridge Return Policy applies to all gear purchased directly from Ridge, either in-store or online, within the United States. This policy outlines the conditions under which you may return gear purchased from Ridge, including eligible gear, time limits, and the steps you need to take to initiate a return. It is important to note that this policy does not apply to discounted gear or gear purchased from other retailers, or to Ridge products purchased outside of the United States.     

30-Day Returns 

  • 30-Day Returns does not apply to sale or discounted items. All discounted items are final sale.
  • Go to https://account.ridgemoto.com to log in to Request Return of your item.
  • Place the Return Authorization Form inside the package with the gear you are sending back.
  • Return shipping not provided. You have to buy your own return shipping label.
  • Attach the return label to the outside of the package.
  • Drop your package at your nearest USPS location

Returns Policy 
  • All gear must be returned within 30 days
  • All gear must have proof of purchase
  • Gear cannot be worn, used, washed, altered, or opened
  • Gear must be returned with all original tags
  • Gear must be purchased directly from ridgemoto.com
  • Gear cannot be returned for personal reasons unrelated to product performance or satisfaction

*Please Note:
  • If gear is returned to us that is outside of our policy and was not accepted for return, it will be donated or discarded. We are unable to send gear back to you once it has been received by our warehouse. Refunds will not be granted for returns outside of the Policy. If there appears to be fraud or abuse of policy, we may choose to decline your return.

Refunds

Refunds:

Returns processed at ridgemoto.com will be refunded to the original method of payment. We reserve the right to keep your information on file and share it with affiliates as outlined in the Ridge Privacy Policy. Ridge reserves the right to limit the number of returns you can make, even with receipts.